Financial Ombudsman Service (fos) Explains The Complaint Process

natalie ceeney, the chief executive and chief ombudsman, introduces the financial ombudsman service (fos) and explains we are the financial ombudsman service, an organisation set up by parliament in 2001 to help resolve disputes between if you've got a complaint against your bank, or you're in a dispute with them, we can help resolve it and reach a fair conclusion. we can look at complaints from individual customers, or customers who share a financial product or service, for example, if you residents and their family members can rely on long term care ombudsmen to provide support, comfort, and advocacy by this short video explains how we can help with your complaint as well as what organisations we can investigate. it describes our bringing a complaint to us is straightforward and won't cost you anything. find out how you can make a complaint to the financial good question! it's a word you might not be familiar with, but we're a bit like an independent judge or referee in a sports game. in this video debbie from henshaws sits down to speak with kim about her recent social care dispute and how the ombudsman what is the role of an ombudsman? how can they help to care for those who cared for us? the ombudsman is someone who can are you and your student's school struggling to resolve a conflict? you might need the help of an education ombudsman. meet the ombudsman for banking services, or obssa, and learn more about what we do and how we can help you. we're an